Basic Overview
1. What is VideoTherapySites.com?
VideoTherapySites.com is a comprehensive web solution for psychiatric professionals interested in using video communication as a part of their practice.
2. Who Uses Video Therapy Sites?
All psychiatric professionals can use a Video Therapy Site. We can custom tailor each individual website to meet the specific needs of your practice.
3. What are the primary benefits of a Video Therapy Site?
- Professional Website to enhance your ability to reach patients that you may not be able to treat otherwise.
- A custom Logo, design, and brand for your practice or a seamless web integration of your already established logo and brand.
- Internet exposure for your practice
- Complete privacy and confidentiality for you and your patients
- Up to 10 private email accounts as well as a secure internal messaging system.
- Online counseling, utilizing text, audio, and video
- Online scheduling/calendar
- Online payment with Paypal or credit card
- Hosting uptime 24 hours/day on a dedicated server for multiple streaming video connections.
|
4. What is online or E-Therapy?
Online or E-Therapy is an addition/alternative to more traditional therapy methods. If a person does not have access to a mental health professional, they can seek the advice they need online. Your clients can see your background and experience online. You can get a complete written history to review without having the patient come in to your office.
Privacy, Confidentiality, Disclosures, & Insurance
1. How do I ensure my patients privacy & confidentiality during our online sessions?
All Streaming communication, typed chat communication, and all information collected on Video Therapy Sites are
encrypted and totally secure. All clients or patients who sign up to use your website services must agree to the Terms of Service, and must have read, understood, and agreed to the Privacy Policy.
2. Are Online Therapy Sessions covered by insurance?
More insurance companies are covering E-therapy or online therapy as it gains popularity, but not all. Please check with the insurance service provider for further information for further coverage details.
3. What information is collected from each client or patient?
Each client or patient must create an account with their basic information before they are able to schedule or conduct a session. You can view an example here. Before conducting a session, an intake form will be available to be filled out with the specific information that you want, or you can use our generic intake form.
Privacy, Confidentiality, Disclosures, & Insurance
1. How do I ensure my patients privacy & confidentiality during our online sessions?
All Streaming communication, typed chat communication, and all information collected on Video Therapy Sites are encrypted and totally secure. All clients or patients who sign up to use your website services must agree to the Terms of Service, and must have read, understood, and agreed to the Privacy Policy.
2. Are Online Therapy Sessions covered by insurance?
More insurance companies are covering E-therapy or online therapy as it gains popularity, but not all. Please check with the insurance service provider for further information for further coverage details.
3. What information is collected from each client or patient?
Each client or patient must create an account with their basic information before they are able to schedule or conduct a session. You can view an example here. Before conducting a session, an intake form will be available to be filled out with the specific information that you want, or you can use our generic intake form.
The Development Process
1. How do I get started?
Simply fill out a request for a quote here and we will get back to you shortly with a proposal/contract and price quote to develop your web solution. We will start developing your website as soon as we receive your signed contract and deposit.
2. How long will it take?
After receiving your contract and deposit, the development process takes approximately 4-6 weeks. You will be assigned a project manager and given their direct mobile line, so you can have your questions answered directly. Your time and satisfaction are our priorities so we will keep you updated regularly with the progress of the development to make sure you are 100% satisfied every step of the way.
3. How many revisions are included?
Video Therapy Sites are completely custom-designed to satisfy all of your web needs. Your approval is required for every step in the development process. The Design of your site will be revised until you are completely satisfied.
Hosting, Service, Maintenance, & Updates
1. How much training will I receive?
Before publishing your site, we will walk you through a complete tutorial to make sure you learn how to fully utilize all the features of your website.
2. How do I update the site or get technical service?
Your monthly Hosting, Service, & Maintenance Plan includes one hour a month to be used for any updates or changes you wish to make to your site as well as service for any technical difficulties you have. Additional services, updates, or changes that require more than one hour are subject to a fee.
3. Will my site ever have any downtime?
All Video Therapy Sites are hosted through a company that guarantees 24/7/365 days of uptime. Find more information here.
4. How do I know my site will always have the latest web technology?
We are constantly updating our technology and providing new feature updates. As new technology is released, you will be notified if you would like to upgrade your site. We are in it for the long run, so rest assured that we are here for all updates and needs.
Hosting, Service, Maintenance, & Updates
1. How much training will I receive?
Before publishing your site, we will walk you through a complete tutorial to make sure you learn how to fully utilize all the features of your website.
2. How do I update the site or get technical service?
Your monthly Hosting, Service, & Maintenance Plan includes one hour a month to be used for any updates or changes you wish to make to your site as well as service for any technical difficulties you have. Additional services, updates, or changes that require more than one hour are subject to a fee.
3. Will my site ever have any downtime?
All Video Therapy Sites are hosted through a company that guarantees 24/7/365 days of uptime.
4. How do I know my site will always have the latest web technology?
We are constantly updating our technology and providing new feature updates. As new technology is released, you will be notified if you would like to upgrade your site. We are in it for the long run, so rest assured that we are here for all updates and needs.
